![]() ![]() For example, trying to download an invalid firmware image through a SAS HBA to a SATA device (which the device is expected to fail) may be translated to the same failure codes. It is possible that different error condition exhibit the same error codes, if the miniport driver does not disambiguate between them. This information is provided directly by the miniport in question and the accuracy of this information will depend on the implementation and sophistication of the miniport driver. ![]() The ETW event 507 from the channel shows that a SCSI SRB request failed and provides the additional information that SenseKey was ‘5' (Illegal Request), and that AdditionalSense information was ‘36' (Illegal Field in CDB). Here is an example: Get-PhysicalDisk -SerialNumber 15140F55976D | Get-StorageFirmwareInformationĪnd here's example output: PhysicalDisk : MSFT_PhysicalDisk (ObjectId = " The quickest way to identify if a device supports the correct command set is to simply launch PowerShell and pass a disk's representing PhysicalDisk object into the Get-StorageFirmwareInfo cmdlet. The following sections outline troubleshooting information, depending on whether Microsoft or 3rd party drivers are used. The APIs work, but there is an issue with the firmware itself (invalid/corrupt image, …).The APIs needed to perform the update are not implemented or faulty (if 3rd party drivers are used).A given drive does not properly implement the industry-standard commands (does not have the AQ).This yields several points at which failures can occur. The storage stack relies on drivers and hardware to properly implement industry defined commands. Common issuesĪrchitecturally, this new capability relies on APIs implemented in the Windows storage stack, which PowerShell calls into. ![]() Information in this article, depending on the issue, may not be sufficient to fully debug all possible failure cases. ![]()
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